“We very much value the feedback we receive from our
care home residents and their families and friends.”

Client feedback

We very much value the feedback we receive from our care home residents and their families and friends.

On a regular basis we arrange more formal, structured feedback with relatives to gain a better understanding of their views and ideas about how we could develop and improve our services.

 

“I was so impressed by everything I saw and heard

 

Baronness Howarth of Breckland OBE

“Everyone was so kind to her and so caring. I am so grateful, she could not have been in a nicer place.

 

S.W. - Relative of Waypoints resident

“Thank you for your kindness and support that you gave me and my children when mum was so poorly

 

A.W. - Relative of Waypoints resident

“I can’t believe mum was well enough to go out on the mini bus. She really enjoyed the drive and she would like to go again next week. I can’t explain what it means to me, Thank you very much.

 

W.S. - Relative of Waypoints resident

Our services

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Point  Waypoints Plymouth
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Point  Client feedback
Point  CQC inspection reports
 
 

 

 
   
 
             
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© 2017 Waypoints | Registered 7356841 in the United Kingdom
Waypoints care homes are part of the Waypoints Care Group

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